For any construction project to be successful, communication and collaboration are essential to ensure it stays on budget and on time. With an effective strategy for both, construction project managers can make the desired adjustments without problems. At the same time, every project manager should ensure that communication and collaboration should make everyone on the same page so that problems are arrested, and the work is not delayed.
Kanat Sultanbekov – The need for communication protocols and processes
Kanat Sultanbekov is an esteemed construction project manager from New York known for his high standards of safety and quality services when it comes to the completion of construction projects on time and on budget. According to him, every manager must have defined procedures and protocols for the team to stay updated and informed with the latest developments on construction sites.
The communication mediums should be fixed, and every construction team member should have access to it. In the event of any problem, the manager and the team members are able to resolve the issue faster as they are informed and on the same page.
Effective communication and collaboration on the work site invokes trust
Team building needs trust, and when construction workers are employed on a project, they should trust the processes and ensure that common goals are accomplished. With the help of effective communication and collaboration techniques, construction managers can build solid relations with the workers so that tasks are completed in time, and there are no delays resulting in monetary losses.
Reasonable communication is the key
As a project manager, you should communicate with your team with reason and logic as you cannot expect them to carry out tasks with an unrealistic deadline. With communication, you should have active listening skills and encourage them to speak to you about obstacles or any potential problems that could affect the project’s costs or delivery time.
Communication should not always be oral, and everything should be documented. The written communication of the manager should be good, and all the parties concerned in the project should have access to this communication so that there are no cases of ambiguity or misunderstandings.
Daily records and reports should also be maintained so that everything is on track, and if there are potential red flags in the project, they can be addressed early. The problem resolution and escalation procedure should also be well-defined and clear so that workers know what to do and whom to approach if an issue arises.
According to Kanat Sultanbekov, every construction project manager must also resolve conflicts among workers. The team will have different people from various backgrounds working together. Here, the project manager should lay down clear protocols and processes so that instances of conflict do not arise among workers. Even a small argument can disrupt the daily tasks and cause a delay in the project. The manager has to be aware of the above and set out clear protocols that every worker must follow on the site to keep issues at bay!